SweetBot is an innovative UK-based robotics company specialising in automated robot machines. Established in 2024 and headquartered in London, the company  blends advanced engineering with creative design to serve a wide range of  industries, focusing on enhancing entertainment and operational efficiency.

Sweet Bot’s main headquarters are located in London. The company also operates a dedicated design and development office in Paris. Our manufacturing facilities are strategically situated in China, to maintain cost-effectiveness. Additionally, we own and operate warehouses and workshops , which support our efficient production and distribution processes.

Sweet Bot stands out in the market due to our diverse range of high-quality robotic machines, superior in design, technology, and durability compared to Chinese alternatives. Unlike Chinese manufacturers, who focus on cost reduction, Sweet Bot prioritises the highest quality, incorporating advanced technology, superior sensors, patented designs, robust control software, and high-performance computing components. Additionally, we offer reliable English-speaking technical support, comprehensive warranties, and consistent access to spare parts and services features often lacking in Chinese offerings. Sweet Bot provides a one-stop solution with the continual introduction of new models, offering significant advantages over both Chinese manufacturers and distributors of Chinese products.

Shipping times can vary from 20 to 70 days, depending on whether the item is in stock. Please contact our team to confirm specific delivery times for your machine. We offer international shipping to the port and door-to-door delivery within the United Kingdom. You will receive regular updates on the delivery status after your purchase.

Sweet Bot provides comprehensive technical and maintenance support. Our  support options include:

• Future Enhancements: We are planning to launch a version equipped with advanced artificial intelligence by the end of 2025, which will further improve interaction quality and service efficiency.

• Group Chat: Customers can join our group chat for real-time assistance from a team of technicians available around the clock.

• Scheduled Calls: Customers can arrange a phone or video call with one of our technicians for direct support or maintenance advice.

• On-Call Maintenance: Our technicians are available to assist with maintenance-related inquiries and ensure your machine operates smoothly.

Sweet Bot prides itself on offering comprehensive consulting services designed to help kickstart your new business venture. Our consulting team will assist you in selecting the right products to meet your specific needs, provide extensive guidance on starting and expanding your business, and help you find the best locations for your machines. We will support you in identifying high-traffic malls, arcades, and other strategic venues, preparing business proposals, and securing these locations for your installations.

Sweet Bot offers extensive customisation options to meet specific client needs. Machines can be programmed to operate in any language, and clients can add logos or choose custom sticker designs. Significant modifications and bespoke machine designs are also available, subject to minimum order requirements or additional costs.

To make the process even smoother, we offer flexible payment methods, including credit and debit cards, cash, and coin-operated payments. For more precise details, to discuss specific customizations, or to explore payment options, please consult with our team.

Our machines are engineered to work specifically with high-quality  materials designed for optimal performance. It is recommended to use only our proprietary materials to ensure proper maintenance and to  extend the lifespan of the machines.

You will be the owner of the machine. The Sweet Bot brand must remain until the end of the contract